Gaming on 1xbit is meant to be fun — a form of entertainment, not a way to make money or escape problems. This page explains the tools 1xbit provides to help you stay in control, recognise warning signs early, and get support if you ever need it.
These tools are built into your account and available at any time — no waiting, no complicated process.
Set a daily, weekly, or monthly deposit limit directly from your account dashboard. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a cooling-off period to protect you from impulsive decisions.
Set a reminder to alert you when you have been playing for a certain amount of time. It is easy to lose track of time when you are enjoying a game — this tool makes sure you stay aware of how long you have been playing so you can make a conscious choice to continue or stop.
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in, deposit, or place wagers. The break cannot be cancelled once activated.
Self-exclusion is a longer-term option for players who feel they need a more serious break. You can self-exclude for 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and you will be removed from all marketing communications.
Set a maximum amount you are willing to lose in a given period. Once your loss limit is reached, you will not be able to place further wagers until the limit period resets. This tool helps you stick to a budget and prevents chasing losses — one of the most common signs of problem gambling.
Enable regular on-screen reminders that show you how long you have been playing and how much you have wagered in the current session. These pop-up checks give you a moment to pause, reflect, and decide whether you want to keep playing — with full information in front of you.
Responsible gaming is not about playing less — it is about playing smart. 1xbit provides every player with the tools and information needed to keep gaming enjoyable and within healthy boundaries.
Responsible gaming means treating online gaming as a form of entertainment — something you do for fun, with money you can afford to spend, and time you have chosen to set aside for it. It means knowing the rules of the games you play, understanding that the house always has an edge, and never chasing losses in the hope of winning back what you have spent.
At 1xbit, responsible gaming is not just a policy page — it is built into the platform. Every player has access to tools that help them set boundaries before they need them, not after. The best time to set a deposit limit is when you are thinking clearly, not when you are in the middle of a losing streak. That is the mindset 1xbit encourages.
Gaming problems can affect anyone, regardless of how experienced they are or how much they earn. The difference between a healthy player and someone who is struggling is often not willpower — it is awareness and access to the right tools at the right time. 1xbit is committed to making those tools easy to find and easy to use.
Everything 1xbit does around responsible gaming is guided by a set of core principles that put player wellbeing ahead of revenue. These are not just words — they shape how the platform is designed and how the support team operates.
Remember: Every game on 1xbit is designed with a house edge. Over time, the platform will always return less than it takes in. Gaming should never be used as a financial strategy or a way to solve money problems.
Problem gambling does not always look the way people expect. It rarely starts with dramatic losses — it usually begins with small changes in behaviour that are easy to overlook or explain away. Knowing the warning signs is the first step to staying safe.
The following are common signs that gaming may be becoming a problem. If you recognise several of these in yourself or someone you know, it is worth taking a step back and considering whether some support would help.
If you recognise these signs: You are not alone, and there is no shame in asking for help. Contact the 1xbit support team at any time — they can help you activate self-exclusion or connect you with further support resources.
All responsible gaming tools on 1xbit are available directly from your account dashboard. You do not need to contact support to set limits — though support is always available if you prefer to speak to someone. Here is how to access the tools:
Visit 1xbit and log in using your registered email and password. All responsible gaming settings are found inside your account area.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your settings. All available tools — deposit limits, loss limits, session reminders, cooling-off, and self-exclusion — are listed here.
Choose the tool you want to use and follow the on-screen instructions. Limits take effect immediately. You will receive a confirmation to your registered email address.
If you need help activating any tool, or if you want to discuss your situation with a real person, the 1xbit support team is available 24/7 via live chat and email at [email protected].
1xbit is strictly an 18+ platform. We take the protection of minors extremely seriously. Age verification is required during registration and before any withdrawal is processed. If we have reason to believe that a player is under 18, their account will be suspended immediately pending verification.
If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gaming websites. You should also keep your 1xbit login credentials private and never share your account details with anyone, including family members.
If you believe a minor has accessed or registered on 1xbit, please contact us immediately at [email protected]. We will investigate and take action without delay.
Any account found to belong to a player under 18 will be permanently closed. All deposits will be returned and all winnings will be voided. There are no exceptions to this policy.
Read through the statements below. If you answer "yes" to three or more, it may be worth speaking to someone or activating one of the responsible gaming tools on your account.
If several of these apply to you, please reach out. Contact 1xbit support at [email protected] or activate self-exclusion from your account settings.
If you feel that gaming is becoming a problem for you or someone you care about, please do not wait. Reaching out early makes a real difference. The 1xbit support team is available 24 hours a day, 7 days a week, and will treat every enquiry with complete confidentiality and respect.
You can contact the 1xbit responsible gaming team directly at [email protected]. When you get in touch, let us know that your message is about responsible gaming and it will be prioritised and handled by a trained team member.
In addition to the support available through 1xbit, we encourage players who are struggling to seek help from professional support services in their area. Talking to a professional is a sign of strength, not weakness — and it can make a genuine difference.
Can I set a deposit limit before I start playing?
Yes. You can set deposit limits during registration or at any time from your account settings. Setting limits before you start is the best approach — it means your boundaries are in place when you need them most.
How quickly does self-exclusion take effect?
Self-exclusion takes effect immediately once confirmed. Your account will be suspended, you will be logged out, and you will be removed from all marketing communications. The exclusion cannot be reversed during the chosen period.
Will my data be kept private if I contact support about a gaming concern?
Absolutely. All responsible gaming enquiries are handled with complete confidentiality. Your information will not be shared with anyone outside the 1xbit support team. See our Privacy Policy for full details.
Can I still withdraw my balance during a cooling-off period or self-exclusion?
Yes. Any balance remaining in your account at the time of self-exclusion or cooling-off can be withdrawn. Contact the support team to arrange this and they will process it promptly.
What happens if I try to create a new account while self-excluded?
Creating a new account to bypass a self-exclusion is a violation of the 1xbit Terms and Conditions. Any account identified as a duplicate created during a self-exclusion period will be closed and the balance forfeited.
These pages give you the full picture of how 1xbit operates and how we protect our players.
1xbit gives you the tools to enjoy gaming on your own terms. Set your limits, play within your budget, and enjoy hundreds of certified games — knowing that support is always just a message away.